Creating Buy-In Before the Move

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Why Change Management is Crucial for Workplace Transformation

Design Topic

Picture this. Your organization is nearing a real estate transition. A move to a new or renovated location, perhaps a major change in employee workspace. However simple or complex the transformation, workplace change can be challenging for employees. A poorly managed move can result in lower workplace morale and productivity.

To help facilitate this important transition, SmithGroupJJR recommends companies develop a Change Management program. A well-run internal campaign provides ongoing communication, education and reinforcement to the affected work teams, supporting continued improvement in how the office is used as a work tool. After all, employees who understand how a shared desk works—and how it benefits them personally—are more likely to adopt and adapt.

Addressing apprehension and creating buy-in are two of the most important considerations

for transitioning to a new office setup. While all individuals respond to change differently, most people experience the following phases: Stability, Doubt, Hope and Capability. SmithGroupJJR designed a 10-step Change Management Framework responding to these phases of change, yet customized for the level of information and engagement needed for a client’s specific business philosophy. This comprehensive approach sets expectations for pre-move, post-move and move-day activities, helping to ensure a smooth transition into a new, highly functioning workplace environment.

While place is only one factor in employee satisfaction, their environment can have a direct impact on workplace culture and productivity. Change management provides opportunities to promote positive cultural characteristics, and realize new benefits through the improved use of space.